Mall Information

About Us

Richmond Town Square in Richmond Heights, Ohio is home to over 75 stores, including JCPenney, Finish Line, Victoria’s Secret, Bath & Body Works and many more local and national stores.

Conveniently located near the Cleveland area, including Lyndhurst, Highland Heights, Euclid, South Euclid and Cleveland Heights, Richmond Town Square is a one-trip destination for shopping, dining, and entertainment. Grab a bite at one of our delicious food court restaurants, catch a movie at Regal Cinemas, shop your favorite styles, and even pamper yourself at a nail or hair salon.

Code of Conduct

Read our Code of Conduct here.

ATM Machine

For easy access to your cash, a Travelex ATM located near the Food Court, outside of Footlocker.

Event & Meeting Space

Richmond Town Square offers great space for events. Contact the marketing department at 440.449.3201 x12 for more information.

First Aid

First-aid assistance can be provided in the Mall Office. In the event of an emergency please dial 911, or call security at 440.449.5680.

Baby Changing Stations

Baby changing stations are located in our restrooms in the Food Court, as well as in the private Family restroom next to the women's restrooms in the Food Court

Vending Machines

Coca-Cola Vending is available in the JCPenney & Sears side concourses as well as near Center Court.  Prices range from $1.50-$2.25. There are Candy machines throughout the Mall and Candy Bar vending Machines outside Sears and JC Penny's.

Handicap Accessible

Handicap parking and accessible entrances are located at all mall entrances. Accessible restrooms are located in the Food Court.

If you are in need of a wheelchair during your visit, please call security at 440.449.5680. Wheelchairs are complimentary but require a valid drivers license upon pick up.

Kiddie Rides

Let your little one enjoy a fun ride. Rides are located near Sears and JCPenney, and we also have a small carousel in the Food Court and a kid's car ride at Center Court.

Lost & Found

For lost and found information, please call 440-449-3201 or visit the mall office Monday-Friday 8:30am-5pm. For after hours inquiries, please call the Security Hotline at 440.449.5680.

Guest Services

The Mall Office is located near JCPenney.  Hours of operation are Monday-Friday 8:30am-5pm.  You can reach the mall office at 440.449.3201.

Mall Walker Program

Doors open at 9:00am, Monday - Saturday and 10am on Sunday for mall walking.

Movie Theater

Catch the latest showings at Regal Cinemas Richmond Town Square 20.

Non-Smoking

Richmond Town Square is a non-smoking property, however designated smoking areas are located outside of each mall entrance.

Security

Shop with peace of mind knowing our Security is here to ensure a safe and enjoyable experience. If you need to contact Security at any time during your visit, please call 440.449.5680.

Wireless (Wi-fi) Internet

Stay connected on-the-go by using complimentary Wi-Fi services.